This letter provides details of support available for vulnerable
residents of Harborough district whilst the country responds to
the challenges faced by the spread of Covid-19 (Coronavirus).
It has been written by Harborough District Council and delivered
to you by Golden Media Group or Royal Mail.
The printers and distributors have taken all necessary measures to
produce and deliver this to you safely. The risk of contamination
through mail is considered to be low. However, if you are
uncomfortable about handling this letter, please read it, then put
it to one side and wash your hands with soap for 20 seconds.
Without doubt we are facing the most serious challenge to our normal way of life for many decades and I understand that this is an unsettling time for everyone. I have been heartened by the strong community spirit and fantastic initiatives which have rapidly sprung up across the district to support people during these difficult times.
Residents in Harborough District can now refer themselves, a family member they are unable to help, or someone in their community who they feel needs assistance during the Coronavirus crisis, to the District Council’s Community Hub.
People who are vulnerable and do not have a local support network can contact the council if they:
Support will be delivered in partnership with voluntary and community sector partners. The Community Hub will prioritise those people who are most vulnerable and in urgent need of help and support:
To refer yourself or someone you are concerned about please visit:
Please only call this number if you cannot access the online support provided, so residents
without internet access or with urgent needs can get through.
Please find below a list of other telephone numbers you may find useful.
|Non-urgent Medical & Prescription Advice||111||www.111.nhs.uk|
|County Domestic Abuse||0808 802 0028||www.uava.org.uk|
|Social Care for Children 24 hour line||0116 305 0005||www.leicestershire.gov.uk|
|Social Care for Adults||0116 305 0004||www.leicestershire.gov.uk|
|Emergency Adult Social Care (out of hours)||0116 255 1606||www.leicestershire.gov.uk|
|VASL support for carers and older community||01858 433 232||www.vasl.org.uk|
|Age UK Helpline for people over 70 who are self-isolating and live alone||0116 299 2239||www.ageuk.org.uk|
|MIND mental health support||0300 123 3393||www.mind.org.uk|
Protect yourself and your family from scams and fraud during this time:
Visit www.friendsagainstscams.org.uk for further information.
If you have the internet please check our web pages regularly:
If you do not have the internet, please listen to Harborough FM for updated information.
Tune in to frequency: 102.3 FM. Alternatively, please listen to Radio Leicester on 104.9 FM.
Please follow the Governments’ guidance – stay at home, stay safe and keep yourselves informed by following the latest advice and guidance from official sources. If you need help, or if you know of anyone in our community who is struggling, please contact the council’s Community Hub.
Thank you for your support.
Cllr Phil King
Harborough District Council
If you have been told to self-isolate, you need to stay indoors and avoid contact with other people for 14 days. It is important to follow the advice for the whole period, even if you do not have any symptoms.
stay at home
separate yourself from other people – for example, try not to be in the same room as other people at the same time
only allow people who live with you to stay
stay in a well-ventilated room with a window that can be opened
ask friends, family members or delivery services to carry out errands for you, such as getting groceries, medicines or other shopping
make sure you tell delivery drivers to leave items outside for collection if you order online
clean toilets and bathrooms regularly
think about a bathroom rota if a separate bathroom is not available, with the isolated person using the facilities last, before thoroughly cleaning the bathroom themselves
use separate towels from anyone else in the household
wash crockery and utensils thoroughly with soap and water; dishwashers may be used to clean crockery and cutlery
stay away from your pets – if unavoidable, wash your hands before and after contact
do not invite visitors to your home or allow visitors to enter
do not go to work, school or public areas
do not use public transport like buses, trains, tubes or taxis
Our aim is to support members of our community who have been exposed to the Covid-19 virus. Whether they are self-isolating or infected. By supporting them to stay isolated we aim to keep the vulnerable members of our community protected.
We are not doing this for any sort of reward either financial or for payment in kind. We are all volunteers
We must not be financially penalised e.g. by paying for the supplies provided.
We must not enter any homes which are in isolation.
We must not offer any medical advice.
We must not be put in a position which makes us uncomfortable.
We must take adequate precautions to limit the spread of the virus.
Our aim is to provide free support for the Fleckney & Saddington Communities who are self-isolating due to the exposure or threat of exposure to the Covid 19 Coronavirus. By remaining isolated, we can help to keep the vulnerable members of our community protected.
We can provide the following assistance:
o Dog Walking
o Look after other pets eg. Experienced horse care
o Prescription collections/deliveries
o Any other chores outside of the home
o Posting mail
o Need a friendly chat – give us a call
NEED HELP or would like to VOLUNTEER? Further details and updates available on our Facebook page at Fleckney Village Aid or by visiting https://fleckney.online/aid
Not online? Simply call our hotline on 07934 723302 and our advisor will do everything they can to help you.
We are group of local volunteers willing to offer assistance to the community at this difficult time. No reward is required but our volunteers cannot be financially penalised (payment will be expected for any supplies provided).
To ensure full protection, we will not enter any homes or properties. We cannot, and will not, offer any medical advice and we must not be placed in a position that makes anyone uncomfortable.
The pages in this Website may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so.